The tourist sector : italian experiencePart of : Tourismos : an international multidiciplinary journal of tourism ; Vol.5, No.2, 2010, pages 15-27
This work takes into account a theoretical discussion about the relationshipbetween the private and public sectors with specific reference to Italy. It arguesthat three contexts are important, namely the ‘task’, ‘normative’ and‘organisational’ environments. The second part of the paper reports somefindings from research in progress. This describes the attitudes of Italian staffworking in the public sector of tourism to the issue of the relationship between thepublic and private sector. South Italian managers rank motivational factorshighly, while north Italian managers seem more concerned about issues of coordinationand the quality of service provision.
italian tourist sector, south and north, productivity and efficiency, quantitative and qualitative approach
Περιέχει σχήματα, πίνακες και βιβλιογραφία