459-470

• Gheorghe, Carmen Adriana

The achievement manner of a stable relationship and on equality postures between bank-client/customer it’ an objective consistently and very carefully pursued by every bank in the world. The European Commission sustains that different rules for banking consumer’s protection of each country member. The consumers groups oppose to these protection rules, sustaining that the local legislative men are the most suitable to solve this problem. On the other hand, banks are oriented in the correlated analysis of the factors of influence of their behaviour, however it will not omit the monitoring of the competitors’ behaviour (the services offered by other banking institutions).

• Economics and Business

• Οικονομία
• Financial management
• Finance

banking, banking services, banking consumer services, banking customer, himself protection, information, stabil relashionship

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