502-512

• Jaklic, Jurij
• Simões Coelho, Pedro
• Popovic, Ales

Since business intelligence systems’ impact on performance is first of all long-termed and indirect, mostmeasures of business value are not sufficiently close to immediate influence of such systems and therefore not suitableto justify investments into business intelligence systems in real business environments. Thus, measures related toincreased information quality as a result of business intelligence systems introduction are commonly used. The purposeof this study is to test how much does implementation of business intelligence systems actually contribute to solvingthe major issues regarding information quality. Empirical data were collected through a survey of Slovenian mediumand large size organizations. Quantitative analysis was carried out on the data, which related to 181 medium and largesize organizations. The results of the analysis show that business intelligence systems actually have a positive impacton both segments of information quality, namely content quality and media quality. However, the impact of businessintelligence systems on media quality is stronger, while the quality of content is more important for making betterbusiness decisions and providing higher business value of business intelligence systems. Thus, there is still a gapbetween available information quality and knowledge workers’ needs, in other words – key information qualityproblems still exist.

• Economics and Business

• Διοίκηση επιχειρήσεων
• Business management

analytics, business intelligence, business intelligence systems maturity, data integration, information quality, PLS methodology

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