78-85

• Matatkova, K.
• Kotatkova Stranska, P.
• Pichova, S.

Public services are an important part of every economy. Because the providing of this type of services is financed from public budgets, it is important to evaluate the benefits which may flow from them to the society. Evaluation of benefits is quite difficult, because it needs the huge empirical survey which is made among the consumers of the services, who are asked for their individual benefit from the services. This paper presents the results of empirical survey which has been realized during the year 2012 among public services consumers which are provided by the Municipal Library of Prague. The contribution of the paper consists on determining the exact value of benefit from the public library services providing to their users.

• Economics and Business
• Media and communications

• Public services (Libraries)
• Finance

effectiveness, public services, public libraries, benefit, evaluation, public finance

Περιέχει πίνακες, γραφήματα και βιβλιογραφία

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