Leadership-emotional intelligence and intercultural challenges in the management of human resources in the tourist sector
Part of : Αρχείον οικονομικής ιστορίας ; Vol.XXI, No.1, 2009, pages 191-212
Issue:
Pages:
191-212
Author:
Abstract:
Societies today display an extended cultural profile, consisting of individuals who come from various social and cultural backgrounds and who have both the will and the power to participate in socioeconomic, political and developmental procedures. The new theories about leadership demand inspiration, vision and not entrenched views, they call for analytical skills-judgement and not control, effective communication-cooperation and not antagonism. Particular weight is laid upon personal traits such as initiative, insight, adaptability and persuasion. Therefore, an inspired leadership enriched with the basic elements of emotional quotient acquires a particular importance as to the ability of introspection as well as the management of human resources.
Subject:
Subject (LC):
Keywords:
leadership, emotional, intelligence, intercultural, challenges, tourism
Notes:
JEL classification: O15, L83
